Supplier Actions
Overview
A guide to converting a Goods For Resale purchase order into an invoice on Coupa for an Overseas Export Invoice.
Actions
- Before you create your invoice on Coupa please ensure that you have sent the below documents to Ligenta on the email address jlpvendor@cx.ligentia.com. Important: This must be completed within 10 days of ETD (Expected Time of Departure).● Bill of Lading / SWB
● Commercial Invoice
● Packing List
● GSP / EUR1 (where applicable)Once the required documents listed above have been submitted, you are ready to continue to Step 2 and submit your invoice to us on Coupa. Invoices must be uploaded to Coupa within 10 days of the ETD.Important: Please ensure that the invoice version sent to Ligenta described in Step 1 is your commercial invoice only and that this invoice value matches the invoice value you are submitting on Coupa.
Please do not submit a factory invoice to Ligenta in step 1 as your commercial invoice copy is required. - Login to Coupa Supplier Portal and select Orders from the toolbar across the top.
- You are now ready to fill out your invoice, please ensure you are following the below criteria when filling out this invoice for submission.
- General InformationInvoice Number - Must be entered.Important: Please ensure this is a unique invoice number and not the same as one previously used on any invoices which you have submitted to us on Coupa or Oracle iSupplier. Using a duplicate invoice number will result in delay to processing, approval and payment. Invoice numbers must be less than 40 characters long.Invoice Date - This will automatically populate to the date of entry, this date can be back-dated to a historic date but cannot be entered as a future date.Payment Terms -These will automatically populate from the PO. The Scheduled Invoice Payment Date will be generated from the date your invoice is submitted to JLP and in line with your payment terms.Currency - This will default to the currency of the PO which matches the currency held on your supplier account.Image Scan - Please ensure you attach a PDF copy of the invoice you are submitting.Exchange Rate - Must be entered for all non GBP invoices. Please ensure you have used the spot rate from the day you are invoicing. You can check the latest exchange rates on internet sites such as: https://www.google.com/finance/markets/currencies or others of your choice.
- FromThese will all automatically populate from the PO.Important - Please ensure you select the correct supplier VAT ID that matches the VAT records held on your John Lewis customer profile supplier account should you have more than one legal entity on Coupa.
- To
This will all populate from the PO. The only area in this section that requires your attention is Tax Point Date. The Tax Point Date should match the Invoice Date.
Important - Tax Point Date cannot be future dated and must match the stated invoice date. - LinesThe invoice lines will populate with the full order values from the PO.
- Taxes SectionUnder the Taxes & VAT Rate section for each invoice line select the drop down to choose the correct VAT rate for each individual invoice line under the PO. If more than one invoice line is contained on the PO you will need to select the correct VAT Rate for each line.Important InformationIf you are not VAT registered you will need to update the VAT rate on your invoice lines ensuring the 0.0% VAT rate is selected.If you are VAT registered and need to add VAT to your account before submitting your invoice, please submit a help request to our Finance Service Centre team on our JLP Supplier Support website page ‘Request account changes as a UK-based supplier for John Lewis’, Once updated you will be able to submit your invoice with VAT charged.
● XXXX_Reduced_XX you should select 5.0%.
● XXXX_Zero_XX you should select 0.0%. - Important: Please ensure that you are invoicing in the exact format of the PO.Example - where you see 10.00 Qty @ £100.00 on the PO, this will mean the invoice line unit price is set at £100.00 per unit and 10 Qty (units) raised by the buyer to the PO setting the invoice line price at a total of £1,000.00. The price will be set in the currency held on your supplier account.Should you wish to invoice for less units than on the order you are able to amend the Qty entry to less than the preset number. Never amend the price field as this is automatically calculated to match the unit price x Qty fields.Warning: Invoices presented in the wrong format or with editing of the invoice line price field will be rejected and will require you (the supplier) to create and submit a new invoice in the correct format.
For example, if you attempted to raise your invoice for 1 Qty @ £1,000.00 this would be rejected. - Finalising the InvoiceScroll down the page to the Total Taxes section towards the bottom of the page.
Once updated select Calculate and check the values are correct as per what you are expecting to invoice:Before you submit this invoice please check this and ensure you have met our import support top tips found below in this article to prevent possible delays to invoice approval and payment.Click Submit, after which you will get the following submission warning:
‘Coupa is about to create an invoice on your behalf. Please make sure you are not attaching another invoice to this transaction as the Coupa generated PDF is your and your customers legal invoice.’
You will return to your invoice homepage where you will see the invoice as a status of ‘Processing’.
You can use this screen to see the status of all your invoices too.Warning: Please note that Coupa will allow over and under invoicing of a PO. Please ensure that you invoice for the correct amount. If you over invoice against a PO, then your invoice will go on hold pending further investigation. This may result in a delay to the payment.
● If your documents do not correspond with each other, it will slow down the process within John Lewis, and could result in delay of payment to you.
● Your documents need to correspond and tie back to the Seaway Bill.
● The number of cartons on your ‘Bill of Lading’ and ‘Seaway Bill’ must match the number of cartons on your Packing List.
● The number of cartons on your packing list must match the number of cartons on your invoice.
● The number of pieces on your packing list must match the number of pieces on you invoice.
● All POs under your house bill need to be present on the invoice.
● If GSP or EUR1 declarations apply to you, they need to be present on your invoice or we need a copy of the certificate scanned with your invoice.
● Ensure your Coupa invoice value matches the commercial invoice value which you submit to Ligenta on step 1 of this guide.
● If you have any questions or need further guidance or support in regards to your import documents required on Ligenta from our Import Support Team, please contact import.support.administration@johnlewis.co.uk
Next Steps
Once you have submitted your invoice this will be reviewed and approved to be scheduled for payment.
Should you receive a request for a Proof of Delivery (POD), please follow our ‘Uploading A POD’ guide, found here. The payment date will be dependent on your payment terms with the payment date calculated from the date we receive your submitted invoice.
A full list of Coupa invoice statuses including possible hold reasons which your invoice may show can be located on our Coupa Invoice Statuses guide.
Further guides and supporting material can be found on our JLP Supplier Support website.