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Look Ahead: Submit a query to the John Lewis Finance Service Centre

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Select the appropriate query type
  • Debit dispute
    Has the debit note been raised for a pricing or quantity mismatch?
    • Quantity
    • Pricing
      Is the debit note for John Lewis or Waitrose?
      • John Lewis
        Have you contacted your Buyer?
        • No, Buyer has not been contacted
        • Yes, Buyer has authorised payment
      • Waitrose
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