Supplier Actions
GFR - Invoice status
The information here will also indicate the actions (if any) required from you, the supplier, or whether any actions are required from your Buyer.
| Invoice Status | Description | Supplier Action |
| Saved | Invoice has been started on iSupplier and not fully submitted | This should be submitted or deleted if no longer required |
| Ready for import | Invoice has been entered into iSupplier today, this will integrate into the system overnight | No action required |
| In process | Invoice has been loaded, invoice is awaiting a receipt to match against | No action required |
| Approved | Invoice has cleared processing stages and will be paid on the scheduled payment date | No action required |
| Hold Status | Description | Supplier Action |
| Awaiting Location Review of Invoice | No receipt has yet been entered. Notification sent to location to check for stock | No action required |
Awaiting Location to Book In | Location has confirmed stock received, awaiting receipt to be entered | No action required |
| Awaiting Supplier POD | Location has responded; stock not received or has not responded in time | Supplier should upload signed proof of delivery through iSupplier. Click here for steps on how to do this. |
| Awaiting Location Review of POD | Supplier has uploaded POD via iSupplier. POD sent to location to review | No action required |
| Mismatched (on Hold) - Quantity Billed differs from Quantity received | This means that the invoice has been received by JLP but the quantity billed is different from the quantity received | No action required |
| Mismatched (on Hold) - Price Billed differs from PO price | This means that the invoice has been received by JLP but the price stated on the invoice differs from the price stated on the Purchase Order | Contact your Buyer and ask them to amend the prices for your products on our ordering system, and then ask your Buyer to contact Financial Processing to notify us of the price changes |
| Mismatched (on Hold)- Quantity and Price Billed differs from Quantity received/Po Price | This means that the invoice has been received by JLP but the quantity and price stated on the invoice differs from the quantity and price stated on the Purchase Order | No action required |
| Validation area | Description | Supplier Action |
| Duplicate Invoices | This means that the invoice has been received by JLP but is under investigation as a potential duplicate | No action required |
| Invoice tax amount exceeds 20% of invoice Net Amount | This means that the invoice has been received by JLP but is under investigation as the tax information is invalid | Resubmit your invoice via JLP iSupplier. Ensure the VAT Code column for each line says “STANDARD 20%”. When you resubmit your invoice, add an ‘A’ to the end of your invoice number to avoid it being rejected as a duplicate document |
| Invalid Ship-to-Location | This means that the invoice has been received by JLP but is under investigation as the ship-to-location is invalid | No action required |
| Validation Error | The invoice has been received by JLP but is under investigation | No action required |
| Deleted | The invoice has been deleted by JLP for the reason show in the reason box | Resubmission will be required if the invoice is valid |