Sale or Return Query Request

Please provide the following information to help us complete your request

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 NOTE: If the articles shown previously can rectify the issue, our reply will be a link to the relevant content, which will help you to complete this request yourself.
 

   CAUTION:  Please only enter information required for your query, do not provide any unnecessary sensitive data via webforms or attachments.

Supplier Name

Supplier Number

Contact Email

Confirm Contact Email

 NOTE: Please only enter ONE email address. Additional text submitted in this field may cause your case generation to fail, please only enter a valid email format.

Contact Name

Contact Telephone Number

Please outline your SOR query

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 NOTE: Please check the accepted file types in the file upload box above, your case will fail to generate if you attach a file type that is not accepted.  

IMPORTANT: If you do not receive a case reference number after submitting this form, please check the accepted file types listed in the file upload box above and resubmit your form.

If you do not receive a case reference back, your dispute has not been logged and you will not receive a response back.