Overview

It's the responsibility of your organisation's JLP iSupplier Administrator to maintain your JLP iSupplier User base. Only one user can have access to the Profile & User Manager account on iSupplier. 

Please ensure any JLP iSupplier Users who leave your organisation have their access removed and any additional users are set up. For steps to deactivate a user, click here.

Actions

Note: If you don't have Administrator access, please contact the individual within your organisation who does have this access to set your access up, following the below steps.

1. From the Home Page, Administrators should click on JLP iSupplier Profile and User Manager
   
2. Click on Contact Directory
   
3. To create a new JLP iSupplier User, click Create
   
4. On the Create Contact screen, the mandatory fields are marked with an asterisk however, Administrators should enter as many details as possible

   
   

   

   In the User Account section enter

   • Supplier Name - Name of your organisation (can be selected via the magnifying glass icon)
   • Username - The email address of the Username you are setting up (this field will be pre-populated from the email address entered previously)
     

     Note: The new email address must be a domain that is valid on the account.

   • Responsibilities - Tick the relevant boxes to select the User Responsibilities. The general guidance is to allocate Users with the same responsibilities as the Administrator (with the exception of 'JLP iSupplier Profile & User Manager'). If you provide both goods for resale and goods not for resale, you will require all four responsibilities.
5. Click Apply once user account fields completed
6. The new user will receive an automated email containing a password, please change this immediately.
   

   Note: The automated email password will expire with 24hours.

Next steps 

Please submit the help request below, if you would like to register to use iSupplier and do not have any access details.
If you are unsure who your Administrator is or you require administrator access to be changed to another user, Please use the below webform.

Submit a help request