Look Ahead: Submit a query to the John Lewis Finance Service Centre

Select the appropriate query type

• Debit dispute

  Has the debit note been raised for a pricing or quantity mismatch?

  • Quantity
  • Pricing

    Is the debit note for John Lewis or Waitrose?

    • John Lewis

      Have you contacted your Buyer?

      • No, Buyer has not been contacted
      • Yes, Buyer has authorised payment
    • Waitrose